Day Two my two new friends show up and start to work. I can’t imagine they’d like me to hover so I leave them to their projects. Mid-afternoon I head upstairs to check out the progress and there is a “knee” wall that is SO much larger than ANYTHING we discussed and the shower pan is the wrong shape. Ugh. Ok, I can handle this right? (I’m not a huge fan of conflict and Brian happened to be out of town) “Ummm, well… that’s not what I thought the shower was supposed to look like at all.” At this point, I started to realize I may have chosen the wrong guys for the job. Ream have one of the best Bathroom Showrooms in Kent, why on Earth didn’t I use their services??!!
SO here’s the thing- Brian and I talked shortly after the contractor left the meeting with him. I was told the shower was supposed to have a 45 degree angle opening and the knee wall was supposed to be shorter, and the opening for the shower was supposed to be rather large. Maybe after this is fixed I should look into some lovely glass shower doors as well to make it feel new. Brian was very specific that he wanted as few right angles as possible in the bathroom since everything else was so stark. He wanted a very “natural” feel. The pebble rocks were supposed to “flow” out of the shower pan in a simple design intersecting with the floor as if they were scattered about. The wall they built came all the way to the edge of the shower pan where there was an abrupt end and then an opening on the whole side for a piece of glass and a doorway. Not what was described to me at all. Getting a replacement you might need to find a replace tub with shower pan, so having a good contractor is worth it, but this time it wasn’t.
After explaining all that to them, the boss was called and it was determined that I was full of it. Ummm, no, I wasn’t. I had the same conversation with “the boss” when he came to talk to me late last year. Please fix it.
The compromise was the wall was cut back about 8 inches or so. It looked a bit odd but at least I felt like you could fit a human being into the shower. The floor tile discussion was had and I thought we had an understanding… until the boss showed up at the house. I was informed that I was asking for hundred of dollars in custom tile work and it wasn’t that they “couldn’t” do it. They just wouldn’t. When asked why he would discuss it with Brian and leave him with the impression that was what was happening, he said the rock tiles would “spill” over on the shower pan and that was enough. Oy! Oh hey! Guess what?! I forgot to mention the best part- the rock tiles for the shower? Yea, they were the WRONG ONES! Remember that fabulous picture I posted in the last post of all the materials they were going to use? Yea, well he ordered the wrong tile. My gorgeous river stones were now flat, black, and boring. So in choosing which “hill I was going to die on”, I picked the tile. Went back into the bathroom and they were laying the ugly stones in the shower pan- “Well, this isn’t going to be good, those are the wrong tiles.” Yea, they weren’t happy. Tim argued with me- “That was the number I wrote down in the meeting with Brian”.
” Ok, well you wrote down the wrong number.” I said. “When we went into your showroom and picked everything out, your wife did her level best to talk us out of the other tiles. The entire bathroom was designed around those tiles. I know which ones we wanted.”
“I brought the tile panel with me. These are what he picked out.”
“Ummm, no. He wouldn’t have picked those and certainly without telling me. Here! Let me show you.”, and then I whipped out my “insurance policy”- My trusty iPhone. I displayed all the photos of the products we’d picked. I told him the story of his wife bringing the picture of the stones on a bathroom wall and telling me didn’t want my bathroom to look like that. (Opps, but I did.)
There really wasn’t much he could say at that point. He showed me the paper he wrote his info on- when he wrote it, I have no idea. He said he’d go back to his office and check while mumbling something about mane the number were the same or something…. (Good call)
Later he called to say he looked at the board and those other tiles really would look better anyway (really? couldn’t possibly be why we picked THEM in the first place?) Never did say how it happened.
Please understand, I am all for human error. I make mistakes ALL THE TIME. I also own them and apologize. I don’t attempt to blame the person I am speaking with or “pass the buck” onto someone else. I also don’t vehemently deny things without checking them out first unless I am 200% certain. (It’s just good manners and I don’t particularly enjoy looking stupid.)
At the end of the day, the guys pulled the old tiles from the shower pan (they were particularly irritated with me) and left early. Brian had come home and confirmed the tiles were wrong so I felt less rotten and we pored ourselves a drink.
They still came back in the morning (hooray!)